FAQ
Frequently asked questions
How much does it cost?
Standard cleaning is $49.99 per carrier. Next-day cleaning is $65.00. Departments can save with a service plan starting at $40.00 per officer per service.
How long does it take?
Next-day cleaning comes back the next business day. We confirm a promised return date and time when we schedule your pickup.
Standard turnaround: [number] business days.
Do you come to me?
Yes. We pick up and return at your department, home or another agreed location.
What times can you pick up?
We offer pickup and return around all three shifts, including before and after third shift, as well as first and second shift.
[Confirm the hours for the morning, afternoon and evening pickup windows.]
Do I need to remove anything before pickup?
Yes. Please remove radios and walkies before pickup. Leave everything else on the carrier; we inventory it and put it all back where it was.
Is this only for police?
No. We clean exterior body armor carriers for law enforcement, fire departments, security and other first responders.
What about my ballistic panels?
Ballistic panels are cleaned only according to the manufacturer's recommendations. They are never altered, repaired, or certified.
Will my carrier come back set up the same way?
Yes. We photograph your carrier before disassembly and inventory every piece of equipment, then reassemble it in the original configuration.
I have allergies or scent sensitivities. Can you work around them?
Yes. List any allergies, scents or detergents to avoid on the intake form and we will clean accordingly.
Which areas do you serve?
We serve Columbus, Ohio and surrounding agencies across Central Ohio.
[Confirm the full list of cities and counties served.]
How do I pay?
[Accepted payment methods at pickup or return, e.g. card, cash, check.]
When was the last time you cleaned your carrier?
We come to you. Pickup, cleaning and return, exactly as received.