Frequently asked questions

Outer carriers are $49.99 for standard cleaning and $65.00 for next-day. Internal (concealable) carriers are $30.00. Departments can save with a service plan starting at $40.00 per officer per service.

Most carriers are back in 2–3 days. Next-day cleaning comes back within 24 hours of pickup. Either way, you get an agreed return date, time and location when we confirm.

We pick up and return at your agency. That keeps it simple for everyone and lets us collect several carriers at once.

We collect after a shift ends: after 1st, 2nd or 3rd shift, and around 12-hour schedules too. Tell us if you would rather hand it over on your "Friday" — whichever day that is for you.

We need a full day's notice to plan our route: book on Monday and the first pickup you can choose is Wednesday. Need it sooner? Call us and we'll do what we can.

Yes. Concealable carriers worn under the uniform are $30.00 each, cleaned and reassembled the same careful way.

We are not currently equipped to clean biohazard-exposed carriers. If your carrier has been exposed to blood or other bodily fluids, call us before scheduling.

Ballistic panels are cleaned only according to the manufacturer's recommendations. They are never altered, repaired, or certified.

Yes. We photograph your carrier before disassembly and inventory every piece of equipment, then reassemble it in the original configuration.

Yes. List any allergies, scents or detergents to avoid on the intake form and we will clean accordingly.

Yes. Please remove radios and walkies before pickup. Leave everything else on the carrier; we inventory it and put it all back where it was.

No. We clean body armor carriers for law enforcement, fire departments, security and other first responders.

We serve Franklin County and the surrounding communities across Central Ohio. For departments with enough vests, we travel further — ask us.

Pay by card through a Square link we text or email you, by tap-to-pay in person, or by check. You are billed when your carrier comes back, and you do not need to be there for pickup or return.

We understand that schedules change, especially in public safety. Appointments may be cancelled or rescheduled at no charge. If an appointment needs to change, contact us as soon as you can so we can adjust our pickup schedule. Because we pick up and return, a cancelled or missed pickup may move your service to the next available date. Department service plans: cancellations or schedule changes will not affect your plan as long as the service is rescheduled within the service period. No-shows and missed pickups: if we arrive and the carrier is not available, we will set a new pickup time at the officer’s convenience.

Your satisfaction is important to us. Guardian Armor Care stands behind the quality of our cleaning, inspection and reassembly. If you are not satisfied with the completed service, contact us so we can work with you to address it. If we lose or damage your equipment while it is in our care, we will work directly with you to resolve it, including repair or replacement when appropriate. Pre-existing damage, normal wear, or any condition documented before service is not considered damage caused by Guardian Armor Care. Guardian Armor Care carries appropriate business insurance and will address verified loss or damage caused by us while your equipment is in our custody.

We invoice your department with a breakdown of pricing and services, payable within 30 days. Card or bank transfer through Square, or by check — many agencies still pay by check. We can complete a vendor contract or provide our W9, whichever your purchasing office needs.